These general terms and conditions define the terms of sale carried out via the Maa AlThahab commercial website in Morocco, exclusively for individuals.
Maa Althahab reserves the right to modify these general terms and conditions at any time. The customer acknowledges having read and accepted these general terms and conditions.
Copyright and Related Rights: All information on the Maa Althahab Morocco website, including descriptions, photos, and various elements such as product names, are the sole property of Maa Althahab and are protected by Moroccan law. It is strictly forbidden to use, modify, distribute, or publish the aforementioned elements without the written authorization of Maa Althahab.
Accuracy of Website Content: Maa Althahab strives to ensure the accuracy of its website content, particularly regarding the information, descriptions (including product photos), and prices displayed. However, certain details, such as product packaging or labeling, are not contractual.
Moreover, Maa Althahab disclaims any responsibility for the accuracy of information present on other websites linked to this site.
Personal Information: To place an order on our site or create an account, you agree to provide personal information such as your name, email address, and phone number.
Please provide accurate information when registering or ordering to avoid delays in processing your orders. For more details, please refer to our shipping and delivery policy.
You must also agree to provide payment information when placing orders. You acknowledge and warrant that the information provided for the order is valid and correct, and confirm that you are the person associated with the billing information provided.
In case of any error in the information provided during registration, you must immediately modify it in your online account. We reserve the right to change registration requirements at any time.
Online Orders: Our offers are valid as presented on the website and in stock.
An online order follows the process below:
- A confirmation email will be sent, including a summary and confirmation of the order, specifying that this acknowledgment does not confirm the availability of the ordered products or validate the payment of the order.
- Another email is sent confirming that the order has been shipped, along with confirmation of the payment method chosen by the customer.
- The product(s) is/are shipped via a courier service to the address provided by the customer during the order process.
An order is considered "in progress" on the website as soon as the customer validates the payment.
A click from the customer constitutes an electronic signature with the same value as a handwritten signature. The click and acceptance of the general terms of sale constitute an irrevocable and unconditional acceptance of the order by the buyer.
The sale will only be considered final after the confirmation of the order has been sent to the buyer by the company and full payment of the order price has been received.
The company reserves the right to cancel any order from a buyer with whom there is a previous payment dispute or for any other legitimate reason, particularly regarding the abnormal nature of an order.
Prices: Product prices are expressed in Moroccan dirhams, including all taxes, excluding delivery fees.
Payment: You can use the following payment methods on this site: Cash on Delivery, Online Payment by Credit Card.
Online payment will be processed and debited at the time of your order. You confirm that you are the owner of the credit card used for the payment. Please note that all credit card holders are subject to verification and authorization by the card issuer.
The company reserves the right to suspend any order in the event of payment failure or refusal by officially accredited institutions.
Limited Liability: Maa Althahab cannot be held responsible for the inability to fulfill an order due to weekends, national holidays, or the unavailability of a product in its national stock.
Maa Althahab does its best to keep this website free of viruses and other issues. However, the company cannot be held responsible for any damage caused by the use of this website, such as a virus, security breach, data loss, or internet service interruption.
Complaints and Disclosure of Information: Feel free to send us your requests or comments regarding the products you use or wish to purchase. Requests, comments, suggestions, ideas, and any other information you provide us with (referred to as "Information") will be treated as non-confidential and non-proprietary.
You also agree that this information may be stored and used by us, including any ideas, concepts, or know-how contained therein, for any useful purpose. Furthermore, if you send us such information, you guarantee that it does not contain computer viruses, commercial solicitations, bulk emails, spam, or junk mail. You must not impersonate any person or entity, use false email addresses, or mislead Maa Althahab about the origin of the submitted information, and you agree to indemnify and hold Maa Althahab harmless from any claims of rights made by you or a third party concerning this information.
Jurisdiction and Applicable Law: These general terms and conditions as well as all products sold by Maa Althahab are subject to the jurisdiction of Moroccan law.
In the event of a disagreement between the two parties, any dispute relating to the interpretation, execution, or termination of the contract between Maa Althahab and the buyer will fall under the exclusive jurisdiction of Moroccan courts.
Modifications to Legal Notices: We reserve the right to modify these general terms and conditions at any time, and we recommend that you review them regularly. These changes will take effect immediately upon publication on the site.