Last updated: October 16, 2024
Maa Althahab respects and protects your personal information and shares your concerns regarding the use of your data.
This Privacy Policy outlines our data collection process: what personal data we collect, how we use it, how long we keep it, with whom we share it, as well as your rights concerning this personal data and how you can exercise them.
This Privacy Policy is an integral part of the General Terms of Use. By accepting the General Terms, you also agree to the Privacy Policy. By using the service across all platforms, you agree to the collection and use of information in accordance with this Privacy Policy.
We advise you to carefully read this Privacy Policy as well as any other policies or fair processing notices we may provide at specific occasions when we collect and process personal data about you, so that you are fully aware of how we use your data. This Privacy Policy complements other notices and privacy policies, without replacing them.
What personal information do we collect?
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse our site, we also collect information about the web pages or products you view, the websites or search terms that referred you to our site, and how you interact with the site.
Additionally, when you attempt to make a purchase, we collect certain information from you, including your name, email address, phone number, billing address, shipping address, and payment information, including credit card numbers. This information is called "Order Information."
By "Personal Information" in this Privacy Policy, we refer to both Device Information and Order Information.
Data provided by visitors
Data provided by visitors may include:
- Name and surname
- Personal address
- Contact information, including phone number and email address
- Payment information
- Any other information created by visitors, such as survey responses, comments, or purchase history
How do we collect your data?
We use various methods to collect your data, including:
- Direct interactions: You may provide us with your identity and financial data by filling in forms or corresponding with us via mail, phone, email, or otherwise.
This includes personal data you provide when you:
- Place an order for our products or services
- Create an account on our platforms
- Subscribe to our services or publications
- Request marketing communications
- Participate in a contest, promotion, or survey
- Provide feedback or emails
How do we use your personal information?
The data collected is used in various ways:
- To create and manage visitors' online accounts
- To process purchases
- To understand how the website is used
- To manage loyalty programs
- To personalize the website and offer relevant information
- To communicate with you about promotions, offers, contests, and surveys
- To resolve requests, returns, and refunds
- For internal records, market research, and product development
We only share the collected data with our corporate affiliates and other parties involved in order fulfillment. Otherwise, we only share your data under legal obligation.
Online payments are made through a secure payment gateway that encrypts your card information and is not accessible to us. A trusted payment service provider processes all transactions.
Cookies
As part of our standard data collection process, the website may place "cookies" on your device to identify you and/or track session validity and improve your browsing experience.
By using our website, you agree to the placement of cookies on your device.
Contact Us
If you have any comments, questions, or would like to exercise your rights, feel free to contact us via WhatsApp at 0615480021.