We fully understand how eager you are to receive your order. At Maa Althahab, we are proud to welcome you as a new member of our family. Here is how we handle your order:
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A confirmation email will be sent to the address you provided. This message will contain the details of your ordered items, the chosen payment method, and the total of your order.
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We ensure that your order is processed with accuracy and care. This step takes 24 to 48 hours at most.
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The estimated delivery time is 3 to 4 business days from the completion of your purchase.
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The delivery person will contact you to confirm the delivery details according to your availability.
Congratulations! Your order has been delivered. Please note that if you encounter any issues with the package, the delivery person will not be able to assist you. Refer to our exchange and return policy to resolve such claims.
Although you are eager to receive your order, please note that our business days are from Monday to Friday, 9:00 AM to 6:00 PM. Saturday and Sunday are our rest days and are therefore not included in the ordering or shipping process.
Note: Make sure to provide an accessible phone number and email address. If the delivery person attempts to contact you for 3 days and you do not respond to calls or messages, your order will be automatically canceled and returned to stock.